Return Policy
At FengShui & Mojos, your happiness is our priority.
- 30-Day Return Policy
- 30-Day Satisfaction Guarantee
-
Lifetime Warranty Available for Purchase
We are committed to making sure you enjoy every moment you spend with us, whether you order a product or return one.
That’s why we promise to do everything in our power to provide exceptional products and a great customer experience! With that said, here are some things you might want to know:
Can I return or exchange my product?
Yes! You can return or exchange your product within 30 days of receiving it.
Whether it’s the wrong size, the item is damaged, or you’ve simply changed your mind, we’re happy to help you with a refund or exchange!
What if I don’t like my product?
It’s sad, but we want to make it right. We offer a 30-Day Satisfaction Guarantee, which means if you simply don’t like your item, you can simply request a return.
How do I return my product?
If you would like to return your product, please email us at fengshuimojos@gmail.com.
We will respond to you within 24-48 hours with the return address.
You can return items as long as they are unused. It The better if the packaging is intact!
We will refund or exchange the item as soon as we receive it. Refunds will be
made within 1-2 days of receiving the item.
We will pay refunds via credit card and PayPal. Credit card refunds may take up to 5 business days to be available.
For all returns and exchanges, please notify us within 30 days of receipt to minimize the possibility of lost packages.
Do I need to pay for shipping when returning items?
Yes, if you want to return an item, you will need to pay for shipping. You can send the item back using the carrier of your choice.
To ensure you have a pleasant experience, we strongly recommend that you use a tracking service when returning.
Can I cancel my order?
If you accidentally placed an order or simply changed your mind, please let us know as soon as possible. If the order has not yet been shipped, we will cancel it immediately and refund the full amount.
Any other questions? Please email fengshuimojos@gmail.com so that we can help.